There are multiple aspects of privacy law that all website owners must comply with when handling personal information. Below is a list of topics for our website:
What type of information do we collect?
We receive, collect, and store any information you enter on our website or provide us in any other way. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information and purchase history. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name, email, password, communications); payment details (including credit card information), comments, feedback, product reviews, recommendations, and personal profile.
How do we collect information?
We collect our site visitors' personal information. For example, when you send us a message through a contact form, when you purchase a product in our store, or when you subscribe to our newsletter.
When you conduct a transaction on our website, as part of the process, we collect personal information you give us such as your name, address and email address. Your personal information will be used for the specific reasons stated above only.
Why do we collect such personal information?
We collect email addresses for our marketing campaigns or addresses for shipping purposes.
We collect such Non-personal and Personal Information for the following purposes:
1. To provide and operate the Services.
2. To provide our Users with ongoing customer assistance and technical support.
3. To be able to contact our Visitors and Users with general or personalized service-related notices and promotional messages.
4. To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services.
5. To comply with any applicable laws and regulations.
How does this website use, share and disclose site visitors' personal information?
This website is hosted on the Squarespace.com platform. Squarespace.com provides us with an online platform that allows us to sell our services and products to you. Your data may be stored through Squarespace.com’s data storage, databases and the general Squarespace.com applications. They store your data on secure servers behind a firewall.
All direct payment gateways offered by Squarespace.com adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.
How do we communicate with our site visitors?
We may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our services, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes we may contact you via email, telephone, text messages, and postal mail.
How do we use cookies and other tracking tools?
This website tracks personal information through the use of cookies, for example, we use tracking tools (e.g. cookies, Google Analytics etc.,) our website employs, what personal information we gather and why this is being used.
It's important to note that third-party services, such as Google Analytics use cookies or other tracking technologies and have their own policies regarding how they collect and store information. As these are external services, such practices are not covered by this Privacy Policy.
How can your site visitors withdraw their consent?
If you don’t want us to process your data anymore, please contact us at tony@tycoaching.nz or ring us on 021 056 8389.
Privacy policy updates
We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.
Questions and your contact information
If you would like to: access, correct, amend, or delete any personal information we have about you, you are invited to contact us at tony@tycoaching.nz or ring Tony on 021 056 8389.